Acu Leo Help Desk

If you are unable to complete a helpdesk web ticket you can instead dial the number above and leave a voicemail.

Acu leo help desk.

Help desk web ticket preferred method how do i create a help desk web ticket. Acu brown library learning commons. Call 1300 275 228 sms 0427 522 268 online enquiry askacu alternatively our staff across all campuses and faculties are more than happy to answer your questions. The support desk operating times are.

If you are still having trouble call the heldpesk at 325 674 4357. Listen carefully to the options given in order to select the appropriate problem category. The leo unit has not been made available by the academic yet because it isn t ready. Monday to friday 8am 10pm.

Monday to friday 8am 10pm australian eastern standard time weekends and nsw public holidays 9am 5pm australian eastern standard time. If you have a general enquiry we recommend contacting askacu. For questions regarding acumed or to inquire about a. Desk hours are monday friday.

Please note the following warning. Contact frequent questions. The support desk operating times are. The enrolment hasn t come over from the acu system into leo yet.

Also known as leo support. Log in using your user id password. Team55 acu edu or helpdesk acu edu our office closes at 5 00pm during school breaks and is closed for university holidays. To reset your password use the forgot password link on m y acu edu.

Acu provides email and telephone support services for students and staff through its educational technology partner androgogic also known as leo support. If you cannot see your units under my units it s possible that. The leo unit has not been created on leo yet. 8 00am 7 00pm 325 674 5555 or 325 674 4357 open 24 hours.

Leo is the australian catholic university s learning environment online leo. Voice messaging 225 342 2677. Please note for help with lecture capture echo 360 and desktop software such as excel or photoshop please use the acu it service portal or call the acu it service desk directly on 07 3623 7272. We can help you to improve your academic writing.

Enrolments into leo units come through from the acu student enrolment system. The leo support details can also be found using the technical support link at the bottom right of each leo page while you are logged in.